Once you have verified your primary email address, you can continue the registration process. If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning. Consequently, if you automatically begin a new five-year Minimum Self Exclusion Period, you shall remain self-excluded for at least a further five years.
Once you non gamstop casino are registered, it is important that you keep your details up to date, for example, if you move to a new house, change your last name or get a new email address. Unfortunately, it is possible that minor changes to those details will mean that you can still gamble. GAMSTOP only works by matching details put in by the consumer. They must also update their lists of self-excluded consumers every 24 hours. It’s used when you think that you have a problem with gambling and want help to stop.
We cannot and do not guarantee that GAMSTOP will always result in you being denied access to a Gambling Operator or gambling activity. GAMSTOP is a tool to help you avoid online and other forms of remote gambling. You understand and agree that GAMSTOP may not be able to spot inaccuracies or other differences in your Registration Information. You understand and agree that we will collect the IP address of any device that opens a confirmation email. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology.
About Gamstop Online
Please read these Terms carefully before you access our site or use GAMSTOP. These Terms govern your use of our site and GAMSTOP, which is accessible via our site. Please read these terms of use (the Terms) carefully before using our website (our site) or the Gamstop Online service (GAMSTOP), as they contain important information regarding your use of our site, GAMSTOP, and our relationship with you. The full details can be found within the LCCP. You can change your cookie settings at any time. If you are considering self-exclusion, you may wish to register with GAMSTOP.
Failure to do so may result in your self-exclusion being less effective. It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms.
THE SERVICES WE OFFER
You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period). We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP. It is important for you to understand that GAMSTOP can only assist to exclude you from engaging in gambling services offered by the participating Gambling Operators. GAMSTOP is a free self-exclusion service set up to help you avoid online gambling if you wish to do so. GAMSTOP is a free service that enables you to self exclude from all gambling websites and apps licensed in Great Britain with one simple registration. For those with concerns about the time and money they spend gambling in betting shops, we can help you make a commitment to stay away from services and premises.
You understand that we have no influence over whether a Gambling Operator prevents you from accessing online gambling platforms outside of GAMSTOP. You understand that Gambling Operators do not have to prevent you from accessing gambling platforms during this time, but they may choose to prevent you from accessing gambling platforms outside of GAMSTOP. You understand and agree that if you fail to keep your Registration Data up to date, we reserve the right to do either or both of restricting your account and ending your participation in GAMSTOP.
- If you are considering self-exclusion, you may wish to register with GAMSTOP.
- GAMSTOP only works by matching details put in by the consumer.
- You can also choose to have your exclusion renew automatically so you do not have to think about it again.
You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. By accessing our site and by using GAMSTOP, you confirm that you accept and understand these Terms, which form a binding agreement between you and us. You can access the details of all Gambling Operators on the Gambling Commission’s Public Register. You can contact gambling companies you have accounts with directly to arrange the return of funds.
Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them. Alternatively, you may also choose to deactivate your self-exclusion. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.
You understand and agree that during the minimum 24-hour cooling-off period, your self-exclusion will remain active. You specifically agree to us using your personal data for the purposes of GAMSTOP and your self-exclusion as described in the Terms and our Privacy Policy (as it may be updated from time to time). You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account. You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration.
Last year, a 5 live producer excluded himself from 21 betting shops in Grimsby, Lincolnshire, using the Multi-Operator Self Exclusion Scheme (MOSES). Adam Bradford campaigns to raise gambling awareness after his father, David, suffered problems 5 Live Investigates has found serious flaws in scheme designed to help problem gamblers. They should then not be able to logon to gambling websites. Gamblers register their details and choose how long they want to be banned for. GamStop’s Fiona Palmer admitted the service was not working well enough.
Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. Requests made outside this timeframe will not be processed. If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.